3 Tips to Build a Brand in 2020
Recently, a renowned scientist commended on LinkedIn on issues of employee retention, and that she used the word “Zoom” exclusively for videoconferencing in her post.
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Crisis Communication in Brief – 2020
Crisis management and communication used to affect only certain industries such as petrochemicals and pharmaceuticals. But increasingly, with cybersecurity breaches and disease outbreaks, every organization needs to understand, communicate and manage crises well, just as pilots use CRM (crew resource management) to prevent and mitigate crises.
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Leadership – empathy is a super power
Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with…
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The story of a recycled mobile number (Chinese)
This is a short personal account about a contractor who helped us for many years, renovating our offices. We knew him since the early days when we moved to an office downtown. The story is in Chinese (Traditional script).
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4 Critical Tips for Marketers in 2020 facing a deep decline of the “influencer” industry
Before the COVID-19 saga started, even in the early part of 2020, the so-called “influencer” arena is abuzz with luxury, travel, enjoyment, and lifestyle. Then the global lockdown and shutdown began, and the whole notion of “influencers” changed.
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Trust 500,000 years of human experience
The debate on the COVID19 saga whether it is a “black swan” or a “white swan” continues. To me, this COVID19 event is a preventable tragedy just as fellow academic Nassim Taleb who coined the “black swan” term said it is – a “white swan“; not only in terms of lives, but in terms of…
